Check Carrier Lock Status on iOS (iPhone/iPad) Devices
- On iOS 14 and later, Open Settings, then select General and finally About.
- If you see “No SIM Restrictions” in the Carrier Lock section, your device is unlocked.
- If your device is currently locked to a specific carrier, you can contact your mobile phone provider to
check if it can be unlocked.
- Devices purchased directly from Apple and not through a carrier’s promotion will be unlocked.
- If you have remaining payments on the device to your carrier (e.g. T-Mobile) you will not be able to get
your device unlocked until it is paid in full to the carrier.
Check Carrier Lock Status on Android Devices
- Access Settings from the drop-down menu or through your App Drawer.
- Tap on Connections, Network & Internet, or other variations depending on brand and model.
- Select Mobile network, Cellular network, or other variation depending on brand and model.
- Tap on Advanced (if needed) and select Choose Network, Automatically select network, or another variant to
open the list of carriers.
- If several carriers appear, the chances are that your phone is unlocked and just needs the appropriate SIM
card. For further confirmation, continue to Step 6.
- Remove the old SIM card from your phone and insert the newly activated one from the other carrier. Try using
mobile data to browse the internet but ensure that Wi-Fi is disabled.
- If you successfully browsed the internet, your phone is definitely unlocked.
- Aside from inserting a valid SIM card, you can try calling the current carrier to confirm the
locked/unlocked status.
eSIM Install Instructions
Install on iPhone and iPad
Install on Android